Paramedic Manager / Operations Chief



Plans, develops, implements, and supervises EMS Operations; including but not limited to supervision/management/coordination of personnel, staffing, operational readiness, disaster response, special operations, public relations events, specialized training, regulatory compliance, planning, policy, and technology. The work involves determining and evaluating related organizational goals and objectives, budgeting of supply and manpower needs, as well as, facility and equipment requirements.  Functions in assigned tactical role as needed.

Knowledge, Skills, and Abilities:

Minimum of five (5) progressively responsible professional EMS supervisory/management experience 911 EMS system.  Requires a valid NC driver’s license and acceptable driving record. Police background and driving record check with law enforcement agency required.  Must have five (5) years licensed driving experience in North Carolina or the equivalent.   Successful completion of National Incident Management System 100, 200, 300, 400, 700, and 800 courses (or ability to obtain within 3 months).  EMS Management Institute Certificate or equivalent EMS Leadership certification is preferred.  The ability to establish and maintain effective working relationship with general public, medical community, volunteers and governmental agencies.  Ability to effectively communicate both orally and in writing.  Must possess thorough knowledge of current principles, practices and state regulations applicable to emergency and non-emergency medical services management, methods, techniques and innovation for effective service delivery and related areas of EMS.  Knowledge of statistical analysis and reporting methods and ability to evaluate service performance and operating standards and to develop and maintain computerized data base management system.  Knowledge of age specific physiological, psychosocial, development, and spiritual needs of the patients typically served.  

Required Education, Licenses, and Certifications:

  • Bachelor's Degree
    Emergency Services, Healthcare, Business Administration or equivalent.
    Current North Carolina certification as an EMT-Paramedic (or ability to obtain within 3 months).

Other Information:

Hearing, speaking, and visual acuity are required for effective supervision.  Ability to operate an emergency vehicle and the ability to move around numerous physical locations and within a confined area.  Ability to life heavy objects, up to 150 pounds, with assistance and to assume awkward positions in emergency situations.  Position may involve exposure to skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious materials.

About Cape Fear Valley Health System

For exceptional healthcare come to Cape Fear Valley Health System -- where caring employees are committed to integrity, patient-centeredness and excellence throughout the entire healthcare process. At Cape Fear Valley Health System, our goal is to improve the quality of every life we touch. To achieve that, our Fayetteville doctors, surgeons and staff are committed to excellence in every aspect of the healthcare process. Our values of patient-centeredness, integrity, innovation, teamwork, diversity and accountability help us create a better experience for every patient, every time. At Cape Fear Valley, our employees and physicians proudly serve a seven-county region of southeastern North Carolina, including Fayetteville, Fort Bragg, Hope Mills, Raeford, Lumberton, Elizabethtown, Clinton, Lillington, Dunn, and beyond.  Our medical facilities include Cape Fear Valley Medical Center, Highsmith-Rainey Specialty Hospital, Cape Fear Valley Rehabilitation Center, Behavioral Health Care, Bladen County Hospital, Hoke Hospital, Central Harnett Hospital, Betsy Johnson Hospital, as well as several medical offices and specialty clinics spread throughout the Cape Fear region. Our newest clinic is the Stephen A. Cohen Military Family Clinic at Cape Fear Valley. It offers comprehensive mental healthcare, at no or low-cost, to area veterans and their families coping with the invisible wounds of war.


Screening Requirements: Drug Screen, Background Check, License and Employment reference verification.


Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity



Closing Date (If Any): 
Thursday, July 1, 2021
Certification Level: