Onslow County Emergency Medical Services Division Head
SALARY: $64,424.81 - $83,752.05 Annually
OPENING DATE: 04/01/21
CLOSING DATE: Continuous
JOB DESCRIPTION:
Onslow County Government, which operates under a Commissioner-Manager form of
government, is seeking an Emergency Medical Services Division Head to oversee the Onslow
County Division of Emergency Medical Services (EMS) under the Department of Emergency
Services. The successful candidate for this role will have a commitment to innovative quality
emergency medicine and the health and wellbeing of the Onslow County citizens.
The Community: The City of Jacksonville is the County seat, and the areas surrounding the City
constitute the major population centers and growth areas in the County. The County has a
population of more than 200,000 people and includes the incorporated towns of Holly Ridge,
Richlands, Swansboro, North Topsail Beach, a portion of Surf City and unincorporated Sneads
Ferry. Onslow County is proudly the home of Camp Lejeune, the United States Marine Corps'
largest installation on the east coast.. Located on the coast of Eastern North Carolina, Onslow
County enjoys a temperate climate and access to beautiful beaches.
With eleven responding ambulances and six stations, the Emergency Medical Services Division
Head is responsible for 108 full time employees including 13 supervisory positions. The Division
has an annual budget of roughly $8M and the EMS Division responded to over 22,000 calls in
2020.
POSITION RESPONSIBILITIES:
Provides overall direction and coordination of all County owned EMS resources
throughout county; directs and coordinates daily work of Paramedic level EMS shift
supervisors; directs and manages personnel, equipment, vehicle and facility purchases,
maintenance and repairs, and financial files and records.
Directs and coordinates agency and EMS system response to emergency and nonemergency
requests for assistance; analyzes agency and EMS system response and
methods to increase efficiency and effectiveness of all services.
Directs and manages commanders, coordinators and team leaders for all special teams
that operate under the Division of EMS and the ESF 8 function.
Performs as the Onslow-Camp Lejeune Plan Administrator.
Coordinates with the agency, State and EMS System Medical Director, Assistant and
Associate Medical Directors; interacts with various public safety agencies.
Prepares and administers division annual operating and capital budgets; prepares and
submits annual budget proposals; controls and approves purchases and expenses from
division budgets.
Writes grant applications/proposals and administers expenditures of grant funds.
Manages, coordinates, and controls EMS billing operations to include North Carolina Debt
Setoff, credit reporting, and insurance.
Supervises personnel through monitoring radio communications, inspections, quality
improvement reviews, reports, statistical analysis and on scene management of incidents;
conducts performance evaluations, sets and monitors goals for continuous improvement
of personnel performance; recommends individuals for hire, promotions, and disciplinary
actions.
Answers and resolves complaints regarding the EMS Division.
Develops and implements community information and community relations activities.
Performs the duties of a paramedic, as required; operates a County/emergency vehicle in
the course of employment.
Represents the Agency and/or division at meetings; serves on committees as requested.
Answers questions and provide information to the public including letter writing, proposal
development, and making formal presentations.
Provides information and assistance to other departments, outside agencies, and the
public on assigned functions.
Recommends, develops and implements program and policy changes relating to EMS.
Assist, represent and advise the Director on issues related to EMS.
Performs assigned functions as a Disaster Ready Team (DRT) member.
Performs related tasks as required.
QUALIFICATIONS:
A successful candidate will have:
Emergency Medical Services knowledge and expertise in program oversight including
broad knowledge of up-to-date trends, technology, regulations, and laws.
Thorough knowledge of the principles and practices of emergency medical services,
public sector organization, program operations, and budgeting.
Experience in applying the principles and practices of project management, contract and
grant administration, including research, development and implementation of
projects/programs, vendors, contractors and user agency coordination
An in-depth understanding of general medical services, terminology, equipment, and
systems
Experience in modern administrative methods and procedures, business correspondence
and report preparation, statistical analysis and evaluations
The ability to apply and interpret agency policies and procedures as well as local, state
and federal laws and regulations relevant to the program area
Effective research and record keeping methods and techniques
Leadership skills to effectively facilitate meetings to achieve consensus.
Resolution skills to respond, resolve and coordinate difficult and sensitive citizen inquiries.
Critical thinking, problem solving, and collaborative approaches to improving program
services.
Analytical skills to analyze situations thoroughly, identify potential problems, and find
effective solutions.
The ability to establish and maintain positive and professional working relationships with
managers, other Agency staff, other governmental jurisdictions, vendors, and the public.
Effective communication skills and the ability to express ideas both orally and in writing.
EDUCATION, EXPERIENCE, AND SPECIAL REQUIREMENTS:
Bachelor's degree with coursework in emergency medical science, or related field and extensive
experience as a paramedic responding to out-of-hospital emergency calls and considerable
supervisory experience, or equivalent combination of education and experience.
Must possess and maintain Paramedic certification from the State of North Carolina.
Must receive certification in Rapid Sequence Intubation by the OCEMS Medical Director within
12 months of hire. This certification requires a minimum of 2 years of experience as a field
paramedic, five successful field intubations, and recommendations from the current or previous
agency medical director and supervisor.
Valid driver's license.
In order to be considered for this position, you must upload:
Your final transcript showing the date that your degree was awarded and/or any required
certificates or licenses must be uploaded with your application even if you are a current
employee or we have received it with a previous application.
An example of a professional grant proposal or grant writing sample.
APPLICATIONS MAY BE FILED ONLINE AT:
234 Northwest Corridor Boulevard
Jacksonville, NC 28540
910-347-7600
Position #437100020
EMERGENCY MEDICAL SERVICES DIVISION HEAD
JB
Emergency Medical Services Division Head Supplemental Questionnaire
* 1. This position requires a bachelors degree with coursework in emergency medical
science. Please indicate the highest level of completed education below.
High School or GED
Associates
Bachelors Degree
Masters Degree
Doctorate
None of the above
* 2. Have you completed major coursework in emergency medical services and/or
emergency medical services training?
Yes
No
* 3. Do you possess a valid driver's license?
Yes
No
* 4. This position requires two to five years of leadership experience. Please describe your
leadership experience to include the number of employees you have supervised.
* 5. This position requires extensive experience as a paramedic responding to out of
hospital emergency calls. Extensive is defined as a minimum of six years. Please
describe your experience as a paramedic.
* 6. Do you have current certificates issued by the State of North Carolina for Emergency
Medical Technician (Paramedic)?
Yes- NC Certification
Yes- National Certification
No
* 7. Please describe any professional experience you have in increasing efficiency and
effectiveness in EMS?
* 8. This position will require writing of grant applications and proposals. Have you
uploaded your professional examples of grant writing and/or proposals?
Yes
No
* 9. Have you uploaded your final transcript showing the date that your degree was
awarded and any required certificates or licenses? This must be done even if you are
a current employee or we have received it with a previous application.
Yes
No
* 10. Based on your review of the position requirements, are you able to perform the
position duties with or without reasonable accommodation?
Yes
No
* Required Question