Lenoir County Emergency Services Director

Salary Range:  $68,832 - $102,182



An employee in this classification, organizes and directs the activities of the emergency services for the County.  Responsibilities include directing the activities of the emergency medical services, emergency management functions, County Fire Marshal’s Office, and E-911 Telecommunications functions.  Duties also include providing coordination and serving as the County’s liaison to volunteer fire and rescue organizations.  Work is performed through subordinate supervisor and department division positions.  Primary responsibilities include budget preparation and administration, fiscal management, planning, staffing, training, and performance review for the departments and programs supervised.  The employee has extensive public contacts, and the work requires a variety of technical and detailed knowledge, and considerable independent initiative and judgment.  The employee is subject to the usual hazards associated with emergency service functions including work in, both, inside and outside environmental conditions, hazardous fumes, dusts, odors, mists, and gases.  Work may expose the employee to human blood or body fluids and thus the job is subject to the OSHA requirements on blood borne pathogens.  Work is performed under the direct supervision of the Lenoir County Manager and is evaluated through conferences, results of work, reports, and public feedback.




•  Performs administrative and supervisory work in planning, organizing, and directing County     emergency services and support function

•  Plans, organizes and directs the activities of emergency services department and staff, coordinates procedures and regulations with agencies service; maintains up to date procedure manuals for employees, volunteers, and agencies served.

•  Researches, recommends, and obtains needed equipment; insures proper maintenance of equipment

•  Develops staffing schedules, ensures proper training, evaluates effectiveness of programs and makes necessary adjustments and amendments.

•  Develops and recommends budget requests; handles purchasing of equipment, materials, and supplies

•  Handles personnel functions for staff including recruiting, training, monitoring, and evaluating work.

•  Provides liaison services between the department, volunteer fire and rescue organizations, the hospital and other public safety agencies, both paid and volunteer.

•  Plans, develops, and oversees implementation of County-wide plans for multiple responses to natural or man-made disasters, coordinating capabilities and responsibilities of emergency communications, emergency medical services and volunteer fire departments

•  Coordinates County personnel, staff and volunteers, for emergency operations, acting as liaison to various governmental and non-governmental agencies to ensure understanding of proper roles and responsibilities of officials

•  Assists organizations such as hospitals, industry, schools, and special needs facilities in coordinating with emergency response agencies and developing individualized response plans

•  Maintains system of emergency shelters, including proper stockpiles of food, water, blankets, medical and sanitation supplies, etc.

•  Develops tests of disaster plans

•  Submits written plans to overseeing State and Federal agencies, as appropriate

•  Develops and conducts test of disaster and emergency response, mitigation, and clean-up plans

•  Evaluates effectiveness of plans and programs, and makes recommendations for alteration of plans, and/or need for additional planning, equipment, staff, etc.

•  Maintains lists, files, directories, databases, etc., of available resources and personnel for assistance in emergency response, mitigation, and cleanup operations

•  Develops long-range plans for expansion of emergency response, mitigation, and cleanup capabilities and services

•  Ensures proper and timely communication of pertinent information to various government officials and agencies, utilities companies, hospitals, industry, schools, special needs facilities, and the general public, of potential or imminent danger from inclement weather or other natural or man-made emergencies, as situations allow

•  Oversees operations of emergency broadcast and warning systems, ensuring maintenance of equipment and required licensing

•  Plans, develops, and implements programs and operating procedures to ensure adequate and timely dispatch of personnel in response to natural and man-made emergencies.

•  Develops and oversees implementation of education programs to inform public of proper response to emergency situations and various services of County emergency management programs.

•  Responds to, and assumes command of, major emergency response, mitigation, and cleanup operations, coordinating activities of various responding agencies and ensuring availability of necessary equipment and manpower.

•  Directs the activities, through subordinate supervisory personnel, of the County Fire Marshal’s Office.

•  Ensures timely and accurate completion of inspections and investigations.

•  Reviews departmental budget request and submits to County Manager and Commissioners

•  Directs the activities, through subordinate supervisory personnel, of the Emergency Planner’s Office.

•  Ensures timely and accurate completion of required emergency plans for all County and City plans for submission to the North Carolina Emergency Management Offices.

•  Reviews departmental budget request and submits to County Manager and Commissioners

•  Directs the activities, through subordinate supervisory personnel, the activities of the County E-911 Telecommunications Center.

•  Ensures that operations are performed with accuracy and effectiveness.

•  Evaluates program performance.

•  Reviews departmental budget requests for submission to the State E911 Board

•  Reviews departmental budget request and submits to the County Manager and Commissioners.

•  Directs the activities, through subordinate supervisory personnel, the activities of the County EMS system.

•  Ensures that operations are performed with accuracy and effectives, based on the State Office of Emergency Medical Services approved System Plan

•  Evaluates program performance

•  Reviews department budget request and submits to the County Manager and Commissioners.

•  Directs the activities, through subordinate supervisory personnel, the activities of the County Fire Marshal’s office.

•  Ensures timely and accurate completion of fire inspections for all County facilities, as well as private and public businesses

•  Reviews departmental budget requests and submits them to the County Manager and Commissioners

•  Responds to complaints, questions, and information about the services.

•  Assures the maintenance and completion of records, reports, and other information required in this field

•  Attends conferences, training classes, meetings, and reads literature to remain current with new trends and development in the field

•  Serves as member of various professional committees in County and region, attending and participating in meetings and other activities, as appropriate.

•  Over sees the Emergency Operations Center for the County during man-made or natural disasters

•  Performs the function of County Safety Officer

•  Performs related duties as required




•  Graduation from a four- (4) year college with a degree in emergency medical services, disaster and emergency preparedness, fire science and administration, or related field, and emergency services experience including supervisory experience; or an equivalent combination of education and experience.

•  Possession of a valid North Carolina driver’s license

•  Thorough knowledge of federal, state, and local policies, procedures, and regulations pertaining to emergency services including communications, fire, EM and EMS operations.

•  Thorough knowledge of emergency medical practices and procedures

•  Thorough knowledge of E911/communications practices and procedures

•  Ability to interpret, explain, and apply a wide variety of policies, procedures, and regulations.

•  Ability to prepare reports and make effective public presentations.

•  Ability to react quickly, effectively, and professionally in emergency situations

•  Ability to use sound judgment and determine best options and decisions for handling emergency matters

•  Ability to establish and maintain effective working relationships with law enforcement agencies, volunteer fire services, public officials, hospitals, schools, and general public.

•  Ability to supervise a department including knowledge of budgeting, personnel, and purchase requirements




•  Must be able to physically perform the basic life operational functions of climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions

•  Must be able to perform heavy work exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

•  Position requires visual acuity for operating an automobile for checking, performing, and maintaining written computer files and reports, and for responding to emergency situation while driving a county-issued vehicle, using emergency response when necessary.

•  Must possess the visual acuity necessary to prepare and generate data and figures, operate a computer terminal, and determine the accuracy, neatness and thoroughness of the work assigned.

•  Must possess the visual acuity necessary to do extensive reading and use measurement devices

•  The work is subject to various hazards such as exposure to moving mechanical parts, electrical current, fumes, odors, dusts, mists, gases or poor ventilation




Applicants must submit a Lenoir County EMS/Communications Application to the Lenoir County Human Resources Department, PO Box 3289, Kinston, NC 28502.  Applications can be downloaded from the Lenoir County website:  www.lenoircountync.gov.  Incomplete or unsigned applications will not be processed.


Closing date:  September 30, 2021


Lenoir County is an Affirmative Action Equal Opportunity Employer.


Closing Date (If Any): 
Thursday, September 30, 2021
Statewide (No County)
Certification Level: