Hoke County Paramedic Supervisor – Emergency Medical Services (Job ID: 12805)

Work Type: FULL TIME

Work Schedule: VARIABLE


Position Summary:

This employee supervises a shift of Emergency Medical Technicians assigned to the ambulance services section. They coordinate overall activities of the shift to ensure that the ambulances are fully staffed and equipped during the assigned shift. Uses good judgment and discretion to see that the service provides appropriate service level and that response times are maintained. Ensures that on-duty personnel and equipment are maintained in a state of readiness and that staff members consistently perform in compliance with their position descriptions and with the policies/procedures of the department. Performance is evaluated in conference, by observation and through review of records and reports. 

Knowledge, Skills, and Abilities:

Current certification by the State of North Carolina as a Paramedic. Three (3) years EMS field experience with Hoke County EMS. Must have completed the required annual QRV Training Program as established by the Training Officer. Current certification in Basic Life Support (BLS) as sponsored by American Heart Association—requirement may be completed or renewed as a component of Cape Fear Valley Health New Employee Orientation. Current certification in “Advance Cardiac Life Support” (ACLS) as sponsored by American Heart Association or completion of program within six (6) months from assignment or date of hire. Current certification in “Pediatric Advanced Life Support” (PALS) as sponsored by American Heart Association or completion of program within six (6) months from assignment or date of hire. Completion of NIMS 100, 200, 300, 400, 700 & 800. NIMS 400 required with six (6) months of assignment. All certifications must be maintained continuously while employed. Must possess and maintain a current North Carolina or alternate state driver’s license with an acceptable driving record. Thorough working knowledge of emergency medical procedures, rescue techniques, hazardous materials incidents, equipment and supplies employed in pre-hospital care, and of communications equipment used. Thorough knowledge of the state, federal and local rules/regulations pertaining to ambulance systems. Thorough knowledge of current emergency medical transportation service needs of the county; thorough knowledge of techniques and procedures involved in rendering professional medical care and transportation. Thorough knowledge of Hoke County geography, particularly locations of major streets, buildings, hospitals, doctors’ offices; and the ability to read road maps rapidly and accurately while under stress. Knowledge of and the ability to apply correctly, the policies and procedures of the EMS Department. Ability to supervise departmental operations, subordinate staff, and communicate with all levels of employees in a composed and responsible manner; and the ability to act in the capacity of a paramedic while reviewing the performance of other advanced life support personnel. The ability to perform under stressful conditions and to maintain leadership of the department under these conditions. Ability to deal tactfully and firmly with the general public, other county, and/or city personnel. Ability to drive all types of ambulance vehicles and a thorough knowledge of safe driving procedures used in the response of emergency vehicles. Ability to lift and move a minimum of one hundred pounds (100 lbs.) on a regular basis with the added strength to lift upwards of 150 lobs. When the situation requires, including moving a patient from a bed to the floor, chair to the floor, or from a stretcher to a bed. Ability to learn, understand, and apply additional training and education; determine need for and recommend in-service training/education; for the purpose of increased efficiency of the subordinate staff. Ability to use EMS type communications systems; communicating effectively and coherently within the confines of those systems. Is knowledgeable of the age specific physiological, psychosocial, developmental and spiritual needs of the patients typically served. 

Required Education, Licenses, and Certifications:  •Associate's Degree Emergency Management/Homeland Security

•Associate's Degree

Emergency Medical Science or Emergency Management


Preferred Education, Licenses, and Certifications: 

Other Information:

Hearing, speaking and visual acuity are required. Must possess the ability to operate an emergency vehicle emergency and non-emergency traffic. Must possess the ability to move around numerous physical locations, some within confined areas. Must possess the ability to lift heavy objects, up to 150 pounds, with assistance and to assume awkward positions in emergency situations. 

About Cape Fear Valley Health System

For exceptional healthcare come to Cape Fear Valley Health System -- where caring employees are committed to integrity, patient-centeredness and excellence throughout the entire healthcare process. At Cape Fear Valley Health System, our goal is to improve the quality of every life we touch. To achieve that, our Fayetteville doctors, surgeons and staff are committed to excellence in every aspect of the healthcare process. Our values of patient-centeredness, integrity, innovation, teamwork, diversity and accountability help us create a better experience for every patient, every time. At Cape Fear Valley, our employees and physicians proudly serve a seven-county region of southeastern North Carolina, including Fayetteville, Fort Bragg, Hope Mills, Raeford, Lumberton, Elizabethtown, Clinton, Lillington, Dunn, and beyond.  Our medical facilities include Cape Fear Valley Medical Center, Highsmith-Rainey Specialty Hospital, Cape Fear Valley Rehabilitation Center, Behavioral Health Care, Bladen County Hospital, Hoke Hospital, Central Harnett Hospital, Betsy Johnson Hospital, as well as several medical offices and specialty clinics spread throughout the Cape Fear region. Our newest clinic is the Stephen A. Cohen Military Family Clinic at Cape Fear Valley. It offers comprehensive mental healthcare, at no or low-cost, to area veterans and their families coping with the invisible wounds of war.

Screening Requirements: Drug Screen, Background Check, License and Employment reference verification.

Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity

Closing Date (If Any): 
Tuesday, July 12, 2022
Statewide (No County)
Certification Level: