Franklin County Emergency Services Directors

Job Title:                                EMERGENCY SERVICES DIRECTOR        

Hiring Salary Range:            $67,046 - $89,984

Appointment Type:               Full-Time                     

Location:                                Office of Emergency Services, Louisburg, NC  27549

Posting Date:                        June 3, 2020

Closing Date:                        June 26, 2020



Attention Applicants:

To apply submit a Franklin County application to Franklin County, Attn: Human Resources, 113 Market Street, Louisburg, NC  27549 by 5:00 p.m. on the closing date.  Resumes are not accepted in lieu of County applications.  A separate application is required for each position for which you want to apply.


An employee in this class serves as the Emergency Services Director, managing several key aspects of the comprehensive Public Safety program including serving as the County’s Emergency Management Coordinator and directing the activities of the Emergency Medical Services Director and the County Fire Marshal. Work includes long and short-term budget preparation and management, policy and procedure development, service delivery planning and implementation, and supervision of operations. Work involves accountability for personnel, equipment, and legal issues, developing relationships with various community public safety agencies and volunteer groups, and state and federal agency officials. The employee develops the County’s Emergency Operations Plans including the multi-hazard plan that involves considerable community coordination and promotion across agencies, school systems, hospital, and various County departments. The employee operates the emergency operations center in natural and man-made disasters. The employee develops and implements the County EMS Plan providing equable and professional level emergency medical services to all areas of the County. Work involves a broad scope of public contacts requiring negotiating skills. Work requires a variety of detailed technical knowledge, and considerable independent initiative and judgment. Work is performed under general supervision of the County Manager and is evaluated through conferences, results of work, reports, and public feedback.


Essential Duties and Tasks

Plans, organizes and directs the activities of the Office of Emergency Services; coordinates procedures and regulations with agencies served; maintains up to date procedures manual for employees, volunteers, and agencies served.

Develops and recommends continuation and capital improvement budgets including staff, vehicles, equipment, supplies, and extensive training; monitors and manages budget; approves purchase of equipment, materials, and supplies.

Supervises staff and operations of the EMS and EM Divisions; involves captains, supervisors and others in planning and budgeting; ensures training, motivation, and performance evaluation; participates in disciplinary decision making.

Represents the County with the local, State, and Federal agency officials; seeks to influence laws, regulations and rules and shares relevant information, researches regulations and/or legal requirements to stay current; and coordinates operations.

Develops and directs implementation of the countywide emergency operations plan, countywide plans for multiple responses to natural or man-made disasters, fire prevention program, and Emergency Medical Services Plan and risk management programs.

Coordinates emergency communications, emergency medical services, fire and rescue departments, multi-hazard and search and rescue teams; ensures tasks developed and conducted during disaster and emergency response, mitigation and cleanup plans; evaluates plan effectiveness and approves changes; submits written plans to state and federal agencies, as appropriate.

Responds to major emergency events and assist the Incident Commander with response, mitigation and cleanup operations; coordinates County personnel, staff and volunteers for emergency operations, acting as liaison to various governmental and non-governmental agencies to ensure resources, supplies, emergency services, etc. are coordinated in efficient manner; maintains system of emergency shelters, including proper stockpiles of food, water, blankets, medical and sanitation supplies, etc.

Supervises the activities of the County Fire Marshal including the duties of working with volunteer Fire Departments to provide administrative assistance; assisting with obtaining training; oversight of Fire Prevention programs with school system and day care centers; provides oversight in fire investigations.

Assist the EMS organization in working with volunteer rescue squads to provide the highest level of professional emergency medical services to the citizens of Franklin County.

Ensures maintenance of lists, files, directories, databases, etc., of available resources and personnel for assistance in emergency response, mitigation and cleanup operations; develops long-range plans for expansion of emergency response, mitigation and cleanup capabilities and services.

Ensures proper and timely communication of pertinent information to various government officials and agencies, utilities companies, hospitals, industry, schools, special needs facilities, and the general public of potential or imminent danger from inclement weather or other natural or man-made emergencies, as situations allow; oversees operations of emergency broadcast and warning systems, ensuring maintenance of equipment and required licensing; plans, develops and implements programs and operating procedures to ensure adequate and timely dispatch of personnel in response to natural and man-made emergencies.

Oversees and participates in implementation of education programs to inform public of proper response to emergency situations and various services of County emergency management programs; develops and maintains a resource guide for resources during emergencies and disasters.

Works collaboratively with community injury prevention program committees to develop and implement programs to promote EM in the community; writes grant proposals; promotes and provides educational programs i.e. fire and burn prevention, bike and wheel safety and poisoning prevention.

Develops and maintains relationships with local County officials and department management and employees, committees and task forces and state and federal agencies and committees relating to all program components.


Additional Job Duties

Attends conferences, training classes, meetings and reads literature to remain current with new trends and development in the field.

Serves as member of various professional committees in County and region, attending and participating in meetings and other activities, as appropriate.

Performs related duties as required.


Knowledge, Skills and Abilities

Considerable knowledge of modern leadership, management and supervisory theories, principles and practices.

Considerable knowledge of governmental budget, personnel and purchasing policies and procedures.

Considerable knowledge of federal, state, and local policies, procedures, and regulations pertaining to emergency services including rescue operations and natural and man-made disaster planning and operations.

Considerable knowledge of resources available for emergency assistance from local, state and federal agencies.

Considerable knowledge of emergency medical principles, practices and procedures.

Thorough knowledge of federal, state, and local policies, procedures, and regulations, and laws pertaining to emergency services including emergency medical, fire, and rescue operations.

Thorough knowledge of modern emergency medical, pre-hospital medicine and disaster medicine practices and procedures.

Thorough knowledge of modern fire prevention and fire education practices and procedures.

Working knowledge of EPA and OSHA regulations.

Working knowledge of the National Incident Management System.

Working knowledge of the National Response Plan.

Working knowledge of the Incident Command System.

Demonstrated skills in effective leadership, management and supervisory practices.

Ability to interpret, to explain and apply a wide variety of policies, procedures, and regulations.

Ability to prepare reports and to make effective public presentations.

Ability to react quickly, effectively, and professionally in emergency situations.

Ability to use sound judgment and determine best options and decisions for handling emergency matters.

Ability to develop and conduct training and orientation programs.

Ability to inspect facilities, work sites, areas, and accidents and make objective reports and findings.

Ability to review safety standards and make recommendations for improvement and correction.

Ability to communicate effectively in oral and written forms.

Ability to compile data and records and file reports as required for the County.

Ability to plan and coordinate projects and activities.

Ability to establish and maintain effective working relationships with department heads, supervisors, employees, various State agencies and community committee and task forces, law enforcement agencies, volunteer fire services, public officials, hospitals, schools, and general public.


Physical Requirements

Must be able to perform the physical life functions of climbing, balancing, stooping, kneeling, crouching, crawling, reaching, sitting, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motion.

Must be able to perform medium work exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Must possess visual acuity to prepare and analyze data and figures, to perform accounting functions, to operate a computer terminal, to operate a motor vehicle, to read extensively, and to use measuring devices.

Work requires the use of measuring devices, operation of motor vehicles or equipment, determining the accuracy and thoroughness of work, and observing general surroundings and activities.

The worker is subject to inside and outside environmental conditions, extreme cold, extreme heat, noise, and wearing a self-contained breathing apparatus. 

The worker may be exposed to blood borne pathogens and may be required to wear specialized personal protective equipment.

The worker is subject to inside and outside environmental conditions, noise, and hazards.


Education or Experience Requirement:

Bachelor’s degree in emergency management, emergency medical services, fire science or related field, and extensive emergency services experience including supervisory experience; or an equivalent combination of education and experience.


Special Requirements:

Must possess an appropriate-valid North Carolina driver's license upon hire.

Must possess current certification as an EMT-Paramedic by the North Carolina Office of Emergency Medical Services, a valid NC Fire Fighter certification, a NC Emergency Management Coordinator Level 1 certification from the NC Division of Emergency Management and a Standard Certificate – Fire Prevention 1 or higher credential from the NC Code Officials Qualification Board upon hire.

Completion of NIMS core curriculum courses to include ICS-100, ICS-200, ICS-300, ICS-400,ICS 500, ICS 600, IS-700, IS-701, IS-702, IS-703, IS-704 and IS-800, Basic Arson Investigation training, Emergency Management Planner training, Emergency Operation Center Operation training, specified Supervisory training and a variety of Emergency Management trainings within the time frame as specified.









Franklin County is an Equal Opportunity Employer.

The County prohibits discrimination based on race, sex, color, creed, national origin, age or disability.

Pre-Employment Drug Screen and Criminal Background Screening are required.


Closing Date (If Any): 
Friday, June 26, 2020
Statewide (No County)
Certification Level: