Franklin County Emergency Medical Services Director

Job Title:                                EMERGENCY MEDICAL SERVICES DIRECTOR  

Hiring Salary Range:            $60,813 - $70,417

Appointment Type:               Full-Time                     

Location:                                Office of Emergency Services, Louisburg, NC  27549

Posting Date:                        June 3, 2020

Closing Date:                        July 8, 2020


Attention Applicants:

To apply submit a Franklin County application to Franklin County, Attn: Human Resources, 113 Market Street, Louisburg, NC  27549 by 5:00 p.m. on the closing date.  Resumes are not accepted in lieu of County applications.  A separate application is required for each position for which you want to apply.


An employee in this class serves as the Emergency Medical Services Director and manages the comprehensive emergency medical services program including emergency medical services, EMS training, quality assurance, compliance and logistics. Work includes long and short-term budget preparation and management, policy and procedure development, service delivery planning and implementation, and supervision of operations. Work involves supervision and accountability for personnel, equipment, and legal issues, developing relationships with various community emergency service agencies and volunteer groups, and state and federal agency officials. Work involves a broad scope of public contacts requiring negotiating skills. Work requires a variety of detailed technical knowledge, and considerable independent initiative and judgment. Work is performed under general supervision of the Emergency Services Director and is evaluated through conferences, results of work, reports, and public feedback.


Essential Duties and Tasks

Plans, organizes and directs the activities of the Emergency Medical Services Division and staff; Coordinates procedures and regulations with agencies served; Maintains current Standard Operating Guidelines and Procedures manual for employees, volunteers, and agencies served.

Develops and recommends continuation and capital improvement budgets including staff, vehicles, equipment, supplies, and extensive training; Monitors and manages budget; Approves purchase of equipment, materials, and supplies.

Supervises Operations, Training, Compliance, Logistics, and Administration Divisions staff through intervening supervisors; Involves supervisors and others in planning and budgeting; ensures training, motivation, and performance evaluation; participates in disciplinary decision making.

 Represents the County with local and state EMS agency officials; seeks to influence laws, regulations and rules and shares relevant information; researches current practices on regulations and/or legal requirements to stay current; coordinates operations.

Develops and directs implementation of the countywide emergency medical services plan.

Coordinates and consults with volunteer squads, first responders, medical staff and related local medical facilities and agencies, and state agencies on emergency medical plan and operation; develops and administers rules, policies and procedures for EMS and assists with establishing medical protocols.

Responds to major emergency events and assist the Incident Commander with response, mitigation and cleanup operations; coordinates County personnel, staff and volunteers for emergency operations and response.

Oversees and participates in implementation of education programs to inform public of proper response to emergency situations and various services of County Emergency Medical Services programs; develops and maintains a resource guide for resources during emergencies and disasters.

Responds to some EMS calls for supervision and observation of staff and to assist in multiple injuries; provides paramedic-level skilled care.

Performs ADA and hazard assessments; checks personal protective equipment; Identifies real and potential workplace hazards and non-compliance with ADA; recommends corrective measures to management.

Serves as Assistant Infection Control Officer.

Serves as technical resource for County; consults and provides advice on laws, regulations and practices; Recommends plans to management; develops and implements mishap prevention programs for incorporation into operational policies and procedures.

Obtains resources or offers training programs to implement the program, maintains safety awareness, and assures laws and policies are being followed.

Works collaboratively with community injury prevention program committees to develop and implement programs to promote EMS and EM in the community; writes grant proposals; promotes and provides educational programs i.e. bike and wheel safety and poisoning prevention.

Assists the Emergency Services Director in emergency management planning, operations and promotion; provides preparedness education to citizens and employees; serves as resource to schools on violence prevention planning; may serve as lead in EOC as needed; assists with grant proposal writing.

Develops and maintains relationships with employees, committees and task forces and state agencies and committees relating to all program components.







Additional Job Duties

Attends conferences, training classes, meetings and reads literature to remain current with new trends and development in the field.

Serves as member of various professional committees in County and region, attending and participating in meetings and other activities, as appropriate.

Performs related duties as required.


Knowledge, Skills and Abilities

Considerable knowledge of modern leadership, management and supervisory theories, principles and practices.

Considerable knowledge of governmental budget, personnel and purchasing policies and procedures.

Considerable knowledge of applicable federal, state, and local laws, regulations, and processes regarding EMS employee safety and ADA.

Considerable knowledge of federal, state, and local policies, procedures, and regulations pertaining to emergency services including rescue operations and natural and man-made disaster planning and operations.

Considerable knowledge of resources available for emergency assistance from local, state and federal agencies.

Considerable knowledge of emergency medical principles, practices and procedures.

Considerable knowledge of anatomy and physiology.

Thorough knowledge of federal, state, and local policies, procedures, and regulations, and laws pertaining to emergency services including emergency medical, fire, and rescue operations.

Working knowledge of EPA and OSHA regulations.

Demonstrated skills in effective leadership, management and supervisory practices.

Ability to interpret, to explain and apply a wide variety of policies, procedures, and regulations.

Ability to prepare reports and to make effective public presentations.

Ability to react quickly, effectively, and professionally in emergency situations.

Ability to use sound judgment and determine best options and decisions for handling emergency matters.

Ability to develop and conduct training and orientation programs.

Ability to inspect facilities, work sites, areas, and accidents and make objective reports and findings.

Ability to review safety standards and make recommendations for improvement and correction.

Ability to communicate effectively in oral and written forms.

Ability to compile data and records and file reports as required for the County.

Ability to plan and coordinate projects and activities.

Ability to establish and maintain effective working relationships with department heads, supervisors, employees, various State agencies and community committee and task forces, law enforcement agencies, volunteer fire services, public officials, hospitals, schools, and general public.


Physical Requirements

Must be able to perform the physical life functions of climbing, balancing, stooping, kneeling, crouching, crawling, reaching, sitting, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, smelling, talking, hearing, and repetitive motion.

This is very heavy work requiring exertion in excess of 100 pounds of force occasionally, in excess of 50 pounds of force frequently, and in excess of 20 pounds of force constantly to move objects.

Must possess visual acuity to prepare and analyze written and computer data and figures, to perform accounting functions, to operate a computer terminal, to operate a motor vehicle, to read extensively, and to use measuring devices.

Visual inspection involving small defects and/or small parts, use of measuring devices, operation of machines, operation of motor vehicles or equipment, determining the accuracy and thoroughness of work, and observing general surroundings and activities.

The worker is subject to inside and outside environmental conditions, extreme cold, extreme heat, noise, vibration, hazards, atmospheric conditions, oils, and wearing a respirator.

The worker may be exposed to blood borne pathogens and may be required to wear specialized personal protective equipment.


Education or Experience Requirement:

Bachelor’s degree in emergency medical services, emergency management, or related field, and extensive emergency services experience including four years of supervisory experience; or an equivalent combination of education and experience.


Special Requirements:

Must possess an appropriate valid North Carolina driver's license upon hire.

Must possess current certification as a Paramedic by the North Carolina Office of Emergency Medical Services, certification as a National Registry Paramedic or Critical Care EMT-Paramedic, EMS Level II Instructor, and have completed ICS 300 & 400 upon hire.







Franklin County is an Equal Opportunity Employer.

The County prohibits discrimination based on race, sex, color, creed, national origin, age or disability.

Pre-Employment Drug Screen and Criminal Background Screening are required.


Closing Date (If Any): 
Wednesday, July 8, 2020
Statewide (No County)
Certification Level: