Edgecombe County Emergency Medical Services Coordinator


  Performs supervisory, administrative, and managerial work in managing the Emergency Medical Services Division and assisting the Emergency Services Director in the management and operations of emergency management functions for the County.
An employee in this position serves as Coordinator of the Emergency Medical division. Work involves assuming the responsibility for the operational functions of the emergency medical service, and providing technical and administrative assistance in the emergency management program. Work involves short and long range budget preparation, recommendation and management; development of operational structure and staffing; projection of needs, service expansion and delivery; and overseeing daily operations through intervening supervisors. Personnel supervision includes ensuring comprehensive certified emergency medical services; overseeing program staff and participating in hiring, performance evaluations, discipline.  The employee assumes a key role in implementing emergency medical and emergency management programs. Employee may be responsible or assist with responding to major emergency response scenes to coordinate the activities of various agencies and to ensure availability of necessary equipment, supplies and manpower. The employee has extensive public contact, and the work requires a variety of technical and detailed knowledge, and considerable independent initiative and judgment. The employee is subject to usual hazards in the emergency management and medical services in both inside and outside environmental conditions. Employee in emergency medical services is subject to OSHA Standards on blood borne pathogens. Employee must maintain ability to respond and participate in emergency medical situations. Work is performed independently requiring initiative, sound judgment and tact and diplomacy. Work is performed under the general supervision of the Emergency Services Director, and work is reviewed by discussion, reports and public acceptance of services.




  • Plans, organizes and directs the delivery of services in multiple locations throughout the County and manages convalescent transport services; develops, implements and evaluates organizational staffing and delivery approaches; involves supervisors in planning and budgeting process.
  • Keeps Director briefed on all matters involving policy, personnel and equipment issues pertaining to EMS operations; makes recommendations for service enhancements.
  • Develops and recommends continuation and capital improvements budgets to the Director; provides justification for recommendations; builds budget requests based on input of supervisors; researches, recommends and purchases needed equipment and medical supplies; insures proper maintenance of equipment.
  • Supervises daily operational emergency medical services and training activities and staff through intervening supervisors; coordinates procedures and regulations with agencies served; develops and maintains up to date procedures manual for employees, and agencies served.
  • Works with Training Officer and Medical Director to develop and review staff adherence to various medical and response protocols.
  • Oversees staffing requirements and schedules for staff; insures proper training of assigned staff in emergency medical services through a comprehensive state certified emergency medical service and medical dispatch program to maintain certification requirements.
  • Responds to complaints, questions, and information about the services.
  • Oversees personnel functions for staff including recruiting, training, monitoring, and performance evaluations; reviews and issues disciplinary actions as needed; oversees hiring process.
  • Assures the maintenance and completion of records, reports, and other information required; oversees equipment, technology, vehicle and station maintenance.
  • Participates in EMS response for patient care, search and rescue missions, extended medical and rescue incidents as needed.
  • Attends seminars, conferences, workshops, classes, lectures, etc., and reviews professional literature, as appropriate, to enhance and maintain knowledge of trends and developments in fields of emergency services response and management.
  • Serves as member of various professional committees in County and region, attending and participating in meetings and other activities, as appropriate.
  • Prepares and submits various reports as required by local, state and federal governments; oversees filing and maintenance of reports, records, and other documents as required by federal, state and local laws and regulations.
  • Conducts in-service training and reviews equipment used in the system
  • Participates in continuous training program to improve competence in medical procedures, operational protocols and in EMS operations.


Additional Job Duties

  • Assists in Emergency operations center during activations
  • Performs related duties as required.




  • Considerable knowledge of and skill in administering emergency medical procedures and techniques
  • Considerable knowledge of anatomy and physiology.
  • Considerable knowledge of equipment and supplies employed in emergency care of patients and accident victims.
  • Considerable knowledge of county geography and locations of roads and streets.
  • Thorough knowledge of emergency medical principles, practices and procedures.
  • Considerable knowledge of management, leadership, administrative supervisory principles and practices including coaching, motivating, and communicating, and skills to use effectively.
  • Skills in planning, organizing, and supervising a large and complex division; developing and organizing programs and activities to achieve the level of emergency medical services required by the citizens.
  • Ability to interpret, explain and apply a wide variety of policies, procedures, and regulations.
  • Ability to prepare reports and make effective public presentations.
  • Ability to supervise a unit including knowledge of budgeting, personnel, and purchasing requirements.
  • Skill in recognizing trauma and signs and symptoms of medical emergencies to determine appropriate treatment.
  • Ability to plan and organize work to meet deadlines and governmental requirements.
  • Ability to perform duties in accordance with established emergency medical procedures and techniques, medical protocols and standing orders.
  • Ability to respond quickly and calmly in emergencies and stressful situations.
  • Ability to safely drive an emergency medical vehicle in adverse conditions and according to motor vehicle laws.
  • Ability to communicate effectively in a tactful and firm manner with the public.
  • Ability to deal with stress and death and dying patients.
  • Ability to accurately record services provided on required forms.
  • Ability to work with co-workers, law enforcement personnel, fire, medical personnel, patients and the general public, and to work with a diverse socioeconomic population based on the unique situations encountered.
  • Ability to maintain vehicles, equipment, and facilities.
  • Ability to maintain confidentiality of patient contact.
  • Ability to meet health and fitness standards.



Must be able to physically perform the basic life operational functions of climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions.

Must be able to perform very heavy work exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to lift objects.

Must possess the visual acuity to access patient situations, administer treatments operate mobile equipment, monitor work site progress, use a computer, and use measurement devices.


  • The Emergency Medical Services Coordinator must have a minimum of either a high school diploma or a GED as evidence of completion of a high school education, and must have and maintain current state paramedic certification and be in good standing with the Medical Director.
  • Graduation from a four-year college with a degree in emergency medical services or related field, and considerable progressively responsible emergency services experience including some management and supervisory experience; or an equivalent combination of education and experience.
  • Certificates, Licenses
  • The Emergency Medical Services Coordinator must possess and maintain a valid driver’s license, current state Paramedic certification, American Heart Association BLS certification, EVOC/EVD certification, other certifications such as ACLS, ITLS/PHTLS, PALS/PEP and others, certified as a Level I Emergency Medical Instructor as approved by the State of North Carolina within timeframes established by the County.



Salary grade 21

To apply: https://webform.edgecombecountync.gov/Forms/UJobApplication


Closing Date (If Any): 
Sunday, January 10, 2021
Statewide (No County)
Certification Level: