Title: Manager - EMS Operations – Union EMS
Working Title: Deputy Chief - Operations
Job Code: 2102
Career website: Manager - EMS Operations - UEMS in Monroe, North Carolina, United States (atriumhealth.org)
Union EMS
Union Emergency Medical Services (EMS) provides emergency and non-emergency medical response and transport for the citizens and visitors of Union County, North Carolina. Union EMS is an innovative and progressive agency that provides the highest level of pre-hospital care to a population of nearly 300,000 residents in the effort to improve health, elevate hope and advance healing for all. Union EMS responds to over 25,000 calls per year while staffing 15 day shift and 12 night shift ambulances and two supervisor quick response vehicles working 12 and 14-hour shift rotations. Union EMS provides paid continuing education and education leave to promote an environment of continuous learning.
Job Summary
Manages and represents the Emergency Medical Services operations division, including field EMT/Paramedic operations, communications and information technology, medical supplies and equipment, and fleet maintenance. Serves as the focal point for managing operational and logistical details and coordinating the work of team members on various shifts and locations. Prepares and administers portions of the annual budget, coordinates the activities of governmental, non-governmental, and volunteer agencies providing emergency medical services or support for such services.
Essential Functions
Physical Requirements
Must be physically able to operate a variety of vehicles and equipment as required to meet the essential job functions of an EMS provider. Must be able to exert up to 200 pounds of force occasionally, and or up to 50 pounds of force frequently and or up to 25 pounds of force constantly to move objects and or people. Requires the ability to coordinate eyes and hands at a normal speed and accurately in using medical equipment and performing procedures. Requires the ability to handle a variety of items such as emergency medical equipment and supplies. Requires eye/hand/foot coordination and the ability to communicate via different means of communication devices. Requires the ability to differentiate between colors and shades of colors. Subject to normal hazards of emergency medical work, including exposure to infectious diseases.
Education, Experience and Certifications
High School Diploma or GED required. Bachelor’s degree in EMS or related field required. 3 to 5 years of experience in emergency medical service work, including 2 years of supervisory experience and/or supervisory training or any equivalent combination of training and experience which provides the required skills, knowledge and abilities required. Certification by the North Carolina Medical Board as an Emergency Medical Technician - Paramedic. Possession of an active driver's license. Possession of the following certificates may be required: CPR, ACLS, BLS /HCP from the AHA, PHTLS, PALS, National Registry, etc.
Patient Population Served
Demonstrates knowledge of the principles of growth and development and demonstrates the skills and competency appropriate to the ages, culture, developmental stages, and special needs of the patient population served.
Protected Health Information
Machines, Tools, and Equipment
Medical and office equipment, supplies and vehicles associated with EMS work.
The above statements are intended to describe the general nature and level of work being performed by people assigned this job classification. They are not to be construed as an all-inclusive list of all duties, skills and responsibilities of people so assigned.