American TransMed, Inc.Part-Time Dispatcher Mint Hill

American TransMed is a premier provider of passenger transportation services. We have more than 20 years of experience in the transportation field and work 24 hours per day, 7 days a week. Our fleet includes wheelchair vans, passenger vans, and ambulance transport.

We are currently seeking part-time dispatchers.

Job Description:

1: Pre-plan trips to be assigned to WC Operators during the day and next day trips.
2: Efficiently assign trips using company software.
3: Communicate with WC Operators using GPS-based messaging as well as cell phone.
4: Provide client information to WC Operators.
5: Communicate with WC Operators in a professional manner on and off their mobile devices.
6: Inform superiors about incidents.
7: Provide customers/providers with accurate and professional information on the status of their pick-up.
8: Handle and attempt to resolve customer complaints in a professional manner.

Qualifications Requirements:

Must pass a pre-employment drug screen.
High school diploma or GED required.

Customer service experience preferred.

Healthcare experience preferred.