American TransMed Dispatcher Mint Hill, NC

Dispatcher: American TransMed is a premier provider of passenger transportation services. We have more than 20 years of experience in the transportation field and operates 24 hours per day, 7 days a week. Our fleet includes wheelchair vans, passenger vans, and ambulance transport. We are currently seeking dispatchers to fill night shift positions, 7:00 PM to 7:00 AM. Benefits: Medical, Dental, and Vision after 90 days. Job Description: 1: Pre-plan trips to be assigned to WC Operators during the day and next day trips. 2: Efficiently assign trips using company software. 3: Communicate with WC Operators using GPS-based messaging as well as cell phone. 4: Provide client information to WC Operators. 5: Communicate with WC Operators in a professional manner on and off their mobile devices. 6: Inform superiors about incidents. 7: Provide customers/providers with accurate and professional information on the status of their pick-up. 8: Handle and attempt to resolve customer complaints in a professional manner. Qualifications Requirements: Must pass a pre-employment drug screen. High school diploma or GED required. Customer service experience preferred. Healthcare experience preferred.

Please apply online at or email resume to

Certification Level: