Program Developer-Central Piedmont Community College

CPCC is currently accepting applications for the position of
Program Developer (Public Safety- Emergency and Fire Service Training)
Job ID: req3692
Position Closing Date: September 20, 2019



Program Developer  is a multi-campus  position. 


Overview of Department:

Public Safety - Emergency Medical Services Education (EMS) and Fire Service Training  is responsible for providing initial education as well as continuing education to EMS providers and fire departments within our service area.  Our staff must be actively involved with local first responder agencies to ensure that Central Piedmont Community College delivers the highest level of training to our emergency services personnel to provide an excellent level of service to the citizens of Mecklenburg and surrounding counties.  


General Function

Plan and organize the instructional activities of an assigned program area; provides responsible staff support to the administrator; manages the activities of CCE Instructors and staff; interfaces with external customers to determine training needs.


Characteristic Duties and Responsibilities


1.    Assists the administrator in developing planning, implementing and administering goals and objectives of the assigned area.

2.    Recruits, interviews, recommend trainers/instructors/staff and provides orientation for assigned area; monitors and evaluates trainer/instructor/staff performance.

3.    Prepares documentation for the origination of classes; schedule dates, rooms and trainers/instructors; Proofs class schedule for accuracy.

4.    Monitors course offerings and recommends additions, changes, deletions to keep program/area current; coordinates the development of course outlines and materials in assigned area.

5.    Assists in the initiation of marketing of assigned program areas; recruits students; Works with marketing staff to design marketing materials and literature for distribution to potential students; makes presentations to schools, organizations and agencies.

6.    Provides administrative assistance to immediate supervisor; develops prepares and presents recommendations and reports; coordinates activities with other program areas.

7.    May teach courses within the assigned area; demonstrates high degree of skill in teaching; models effective teaching techniques for trainers/instructors.

8.    Advises students on a variety of learning and administrative matters; assesses students in training needs for program/area; suggests alternate courses of action.

9.    Identifies qualified persons to serve on advisory committees and recommends to administrator; Meets with advisory committee and follows up on recommendations; submits committee meeting minutes.

10.  Reviews need for equipment, supplies and instructional materials and recommends purchase.

11.  Ensures program accreditation, certification and licensure; represents the program and college at meetings of professional organizations.

12.  Ensures the submission of initial employment forms for employees.

13.  Receives approval of designs for sale presentations and delivers them to business and industry. 

14.   Maintains relationship with Medic, Charlotte Fire Department, Mecklenburg County First  Responder Agencies and Charlotte Area Hospitals to provide students with the best possible educational experience and local agencies meet their training needs.

15.  Enters initial EMT, EMT refresher, initial paramedic and paramedic refresher into the North Carolina Office of Emergency Medical Services (NCOEMS) credentialing system.  Enters all certification courses and reports all student outcomes to the North Carolina Office of State Fire Marshal (NCOSFM).

16.  Evaluates and recommends textbooks for assigned program area.  Coordinates the program’s textbook supply with the CPCC bookstore.


Knowledge, Skills, Abilities and Characteristics

·         Knowledge of the policies and procedures of the North Carolina office of State Fire Marshal related to fire service training and education is desired  

·         Principles and practices of program management.

·         Methods and techniques of program development and evaluation.

·         Principles of supervision including employee training and performance evaluation.

·         Principles and practices of grant proposal preparation.

·         Principles and practices of financial record keeping.

·         Methods and techniques of program marketing and publicity.

·         Computer technology and application. (to include Word, Excel and Internet applications)

·         Oral and written communication skill..




Associate Degree from a regionally accredited institution and two years of Emergency Medical Services experience required. North Carolina Office of Emergency Medical Services Level II Instructor certification (or eligible to become certified) through the North Carolina Office of Emergency Medical Services. North Carolina Office of Emergency Medical Services Paramedic Certification


Preferred Qualifications:

Nationally Registry Paramedic Certification

Some firefighting experience (volunteer or professional)



  1. A completed CPCC application must be completed on-line. During the on-line application process, applicants will be prompted to upload or build a cover letter and resume.
  2. College transcripts (if required for the position) must be attached on-line in the "additional documents" section of the application process.
  3. Applicants that do not have an electronic copy of their transcripts, or find the electronic copy is rejected on-line due to the file size, may fax their transcripts to (704) 330-6066 for attachment to the on-line application.
  4. All applications must be received in the Human Resources office by 11:59 p.m. on the closing date posted to be guaranteed for consideration. Applications of qualified candidates received after this date may be considered at the discretion of the hiring manager.


Salary for this position is $42,935.00. Pay grade for this position is K. Initial placement for new employees is customarily at entry level through 25% percentile. Contract type is Professional. Ability to work a flexible schedule, which may include off-shift hours, evening and weekend assignments may be required of any position. All positions are subject to budget approval. CPCC offers an excellent benefits package to full-time employees including Health, Dental, Vision, Retirement, Life Insurance, Flexible Spending Accounts, Education Benefits, Disability and more.



Central Piedmont Community College is Mecklenburg County’s resource for academic excellence and cultural enrichment. Located minutes from uptown Charlotte, CPCC is in close proximity to the Queen City’s growing greenway project, professional sports arenas, and a number of premiere restaurant and shopping outlets that attract visitors from Mecklenburg County and beyond. Today, more than 70,000 students call CPCC home, making it the largest community college in the Carolinas and a job training powerhouse as it strives to be the national leader in workforce development. 



Notice of Nondiscrimination
As a recipient of federal funds, Central Piedmont Community College is required to comply with Title IX of the Higher Education Amendments of 1972, 20 U.S.C. § 1681 et seq. (“Title IX”), which prohibits discrimination on the basis of sex in educational programs or activities. Central Piedmont Community College does not discriminate on the basis of sex in its educational programs or activities, including in the context of admission or employment. 

Individuals with disabilities who need assistance with the employment application process may contact the Office of Human Resources at (704) 330-6631.

Central Piedmont Community College has reviewed and modified its policies and procedures regarding data protection to ensure compliance with the GDPR where compliance does not conflict with state or federal record retention requirements.  If you have any questions or concerns regarding GDPR, feel free to contact the office of the CISO at 704-330-6598 for more information.


Closing Date (If Any): 
Monday, December 9, 2019
Statewide (No County)
Certification Level: