Clinical Affairs Officer - Emergency Services

Reports to the Emergency Services Chief, Salaried Exempt

Salary Range - $37,690.00 - $55,637.00

Job Summary:

An employee in this class is responsible for serving as the Quality Assurance (QA) and Training Officer for Bertie County Emergency Services Division of EMS. Primary duties include daily billing and clinical QA of all patient care reports (PCR), daily exporting of data to the North Carolina Office of EMS PreMis database as required, overseeing departmental training plan and recredentialing, administering day-to-day training activities, and overseeing of medical supplies and inventory for all stations. This position, at times, will provide paramedic coverage on an EMS unit in the event of staffing shortages or special events.

The Clinical Affairs Officer is responsible for quality assurance monitoring, compiling data and working with the Medical Director to assure staff skills are adequate, and to revise and develop medical protocols and procedures. Work is performed under general supervision by the EMS Division Chief and is evaluated through conferences, observations, reports from the Medical Director and feedback from citizens and staff.

Primary Responsibilities:

1. Quality assurance (QA) review of all calls for clinical compliance and billing requirements.

2. Export of data to PreMis per NC Office of EMS requirements.

3. Developing and conducting training classes or contracting for trainers to provide training.

4. Maintaining comprehensive training and credentialing records.

5. Evaluating new and existing employee’s skills in the field.

6. Developing and conducting remediation programs.

7. Maintaining medical and vaccination records.

8. Oversee medical supplies and inventory at all stations, including reorder of supplies.


Additional Duties

1. Represent Bertie County Emergency Services, when assigned at public meetings and educational presentations such as CPR classes.

2. May serve on local and related EMS committees.

3. May be required to return to duty in cases of staff shortages, natural disasters or any situation deemed necessary by the EMS Division Chief.

4. Performs related duties as required.



  • • Must have a minimum of 5 years’ experience in Emergency or Non-Emergency Transport Services. Prefer a minimum of 2 years of supervisory or management experience.



  • • Familiarity with OSHA Standards, Infection Control Policy and Procedures, and certified at the Operations Level for Hazardous Materials.
  • • Special Requirement Certification by the State of NC as an EMT–Paramedic.
  • • Possession of a valid driver's license and good driving record.
  • • Excellent communication skills.
  • • Computer savvy and proficient in MS Office Suite.
  • • Two years of college, or equivalent additional work experience. Must successfully pass a pre-employment background and driving check.
  • • Must have or obtain sufficient knowledge of company policies, procedures and protocols.
  • • Must have completed NIMS ICS 100, 200, 300, 400, 700, and 800 or must complete within the first year of appointment.
  • • Identify potential victims of assault/abuse and make prompt notification to the appropriate investigative authority.
  • • Complete all necessary paperwork on all calls in appropriate time.


Knowledge, Skills and Abilities

  • • Knowledgeable of Bertie County EMS system, geographical area of the County, subdivisions and other key locations.
  • • Maintains knowledge in current departmental policies, county policies, and NC OEMS regulations.
  • • Knowledge of emergency health care procedures and ability to evaluate the patient’s conditions and properly render the appropriate treatment set forth in the patent care protocols, with or without physicians’ direction.
  • • Skilled in the operations of an emergency vehicle, using knowledge and skills in driving to avoid hazards or to keep from becoming a hazard.
  • • Ability to pass and maintain training in specialized courses pertinent to Emergency Medical Services.
  • • Thorough knowledge of emergency medical theories, principal and practices.
  • • Analytical skill required for emergency medical services.
  • • Ability to plan and organize treatment in emergency situations.
  • • Ability to develop and maintain effective work relationships with co-workers, EMS volunteers, hospital and medical community professionals, the public and other emergency agencies.
  • • Ability to exercise sound judgment and make effective patient decision and accurate paramedic medical diagnosis and treatment decisions.
  • • Ability to communicate effectively in oral and written forms.


Environment of Business:

Work is subject to both inside and outside environmental conditions, extremes in temperatures, noise, vibrations, hazards associated with emergency medical work including exposures to fumes, odors, dusts, mists, gases, poor ventilation, and oils. Because of the nature of the work, there may be exposure to human blood and therefore this position is subject to the OSHA requirements on blood borne pathogens.


Closing Date (If Any): 
Tuesday, February 11, 2020
Certification Level: