Cary EMS Full-Time Field Supervisor

Cary Area EMS is currently accepting applications for a full time Field Supervisor. We are looking for a highly motivated and aggressive candidate who have a desire to work in a progressive EMS system.  Cary Area EMS is part of the Wake County System which uses aggressive protocols and state of the art equipment.  We work with a combination of full time employees, casual time employees and volunteers. Any employment offers will be pending drug screening, fingerprint background and driving check.


The Division Chief primary role is to supervise and coordinates day-to-day operations of emergency medical services for Cary Area EMS.  The Division Chief assists with system operations for the Wake County EMS System. He/she is responsible for overseeing that those operations occur in an efficient manner. As a representative of management, the Division Chief will support Cary Area EMS’s vision, strategic plan, as well as goals and management.


Minimum Requirements:

  1. Be in good standing within the Wake County EMS System 
  2. Minimum of an Associate Degree 
  3. Minimum 3 years current field experience as a Paramedic
  4. Current North Carolina Paramedic Certification
  5. Valid North Carolina Motor Vehicle Operator’s License


Minimum Knowledge:

  1. Cary Area EMS regulations, policies and SOGs
  2. Wake County EMS System Protocols and Procedures
  3. Cary Area EMS service area.
  4. Budgeting
  5. Demonstrated leadership capabilities
  6. Supervisory experience
  7. Incident Command System


Must have the ability to:

  1. Supervise and direct the work of assigned personnel.
  2. Plan, monitor, and evaluate the work of self and others.
  3. Maintain records, both manually and by computer, and prepare accurate reports as requested by the Chief or designee.
  4. Communicate effectively, both orally and in writing.
  5. Establish and maintain effective working relationships with supervisors, volunteers, paid staff, outside agencies, and the general public.
  6. Carry out educational or disciplinary actions with assigned personnel as needed.
  7. May perform strenuous physical tasks in potentially hazardous conditions and inclement weather.







Specific Duties:


  1. Supervise in the administration of emergency patient care and transportation of sick and injured individuals; direct and participate in such care when necessary.
  2. Coordinate and participate in activities during the designated shift to ensure continuous EMS operations.
  3. Notify Chief or their designee of major incidents or high-profile situations.
  4. Apply the principles of the Incident Command System as an incident commander for small or large incidents.
  5. Supervise assigned personnel, evaluate work, recommend and implement approved disciplinary and/or corrective action, provide training and/or technical assistance as required and requested.
  6. Provide for the Chief or their designee copies of any incident reports and/or disciplinary actions taken with a member of Cary Area EMS which includes full-time, casual, and volunteer personnel.
  7. Ensure adherence to all Cary Area EMS SOG’s and Policies.
  8. Take action to suspend, reward or discipline employees or to recommend actions to the Chief. If action is taken, the action will be documented as stated in the Disciplinary Action Policy.
  9. Provide leadership, make decisions, and conduct meetings.
  10. Ensure adherence to all regulations and protocols issued by the Medical Director and the Office of Medical Affairs.
  11. Conduct investigations when there are complaints or concerns and provide coaching/counseling and corrective actions as appropriate.
  12. Represent Cary Area EMS at events and public relations functions as required.
  13. Establish and maintain liaisons with other agencies.
  14. Deliver supplies to units in the field as necessary and deliver supplies and pick up paperwork from satellite station(s).
  15. Perform supervisory and administrative duties (e.g. developing work projects, personnel issues, schedules, approving vacation requests, reviewing payroll submissions, reviewing PCR reports, preparing accurate reports, etc.).
  16. Schedule casual, full-time employees or volunteers when there is a call-out that causes non-covered time on the schedule.
  17. Ensure that routine maintenance of Cary Area EMS vehicles is completed in a timely manner by the appropriate personnel.
  18. Conduct bi-annual performance evaluations on full time employees and provide feedback to personnel.
  19. Administer and/or supervise educational programs sponsored by Cary Area EMS.
  20. Administer and/or supervise respiratory and fit testing programs for Cary Area EMS personnel.
  21. Administer and/or supervise infection control program for Cary Area EMS personnel.
  22. Complete and administer payroll for full-time and casual staff as assigned.
  23. Complete and administer preparation of schedule for full-time, casual and volunteer staff as assigned.
  24. Responsible for ordering of supplies, researching appropriate vendors, and approving payment of accounts as assigned.
  25. Responsible for updating and maintenance of the map books in Cary Area EMS vehicles as new maps become available as assigned.
  26. Act as liaison with the 911 communication centers.
  27. Responsible for programs that promotes Cary Area EMS with the public.
  28. Represent the Chief at meetings, when the Chief is unable to attend and represent Cary Area EMS on local EMS committees.
  29. The Division Chief will act as a problem solver within the organization.
  30. Participate in Supervisory education and conferences as directed by the Chief.
  31. Perform activities and other duties as required or assigned by the Chief.



  • Competitive salary
  • Matching 401K up to 7.5%
  • Paid Sick leave
  • Paid Vacation
  • Paid Holidays (double time and a half if worked)
  • Paid for Continuous Medical Education
  • Trade Time
  • Paid Medical and Dental (100% for employee and 50% for dependent/family)
  • Life Insurance
  • Short Term Disability


Physical Requirements


1.            Ability to work in different environmental conditions including extremes of temperature.

2.            Ability to carry 200 pounds with assistance.

3.            Ability to wear a full-face mask and any other equipment as required by the Homeland Security Act.


Applications are available on-line at, emailing or by contacting us at 919-380-6909. The deadline for application submission February 15, 2019 at 1200.





Closing Date (If Any): 
Friday, February 15, 2019
Statewide (No County)
Certification Level: